Privacy Policy

1. Who We Are

Tikal Construction Ltd. ("Tikal," "we," "us") is a Canadian construction company headquartered at 8027 Watkins Terrace, Mission, BC V4S 1E5. This policy explains how we handle personal information collected through our website at tikalconstruction.com.

2. What Information We Collect

When you submit the contact form on our website, we collect:

• Your name
• Your email address
• Your phone number (if provided)
• The content of your message

We do not collect payment information, government identification, or any sensitive personal data through this website.

3. How We Use Your Information

We use the information you submit solely to:

• Respond to your project enquiry or question
• Follow up on quotes or proposals you have requested

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy practices:

• Web3Forms — processes contact form submissions and delivers them to our inbox. Web3Forms does not store your data permanently. See their privacy policy at web3forms.com.
• Cloudflare Turnstile — a spam-prevention tool that runs when you submit the contact form. Cloudflare may set a cookie to verify you are human. See Cloudflare's privacy policy.
• Behold.so — displays our public Instagram feed. No personal data is collected through this feature.
• Google Fonts — fonts are loaded from Google's servers, which may log your IP address. See Google's privacy policy.

5. Cookies

Our website uses a minimal number of cookies:

• Cloudflare Turnstile sets a short-lived cookie when you use the contact form to confirm you are not a bot. This cookie expires at the end of your browser session.

We do not use advertising cookies or track you across other websites.

6. Data Retention

Contact form enquiries are retained in our email inbox for as long as necessary to respond to and manage your request, typically no longer than 24 months. If you wish to have your information deleted, contact us using the details in Section 8.

7. Your Rights Under PIPEDA

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your information
• File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca

8. Privacy Enquiries

For any privacy-related questions, access requests, or deletion requests, please contact us. We will respond within 10 business days.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made. Continued use of the website after any changes constitutes acceptance of the revised policy.